First-level support - Helpdesk
Description
Le Centre de services du SSI recherche un prestataire afin d’assurer une assistance de 1er niveau de qualité aux utilisateurs et aux bénéficiaires de l’HG.
AI Summary
The procurement concerns the search for a supplier to provide first-level support to users and beneficiaries of the Hôpital Général (HG). The objective is to ensure a high-quality support service to resolve technical issues and provide useful information.
- Provide first-level support to users and beneficiaries of the HG.
- Ensure a high-quality support service.
Risk overview
- Requisiti sproporzionati1
- Obbligo di consorzio o partnership1
- Assicurazioni con massimali elevati1
- Scadenze troppo strette1
- Requisiti linguistici restrittivi1
- Altri ostacoli per le PMI1
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Red Flags
6 flags identified — Overall risk: high
Financial Requirements
Technical Specifications
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About the buyer
- Active now
- 0
- All time
- 10
- Last activity
- Active in April 2026
Past awards in this category
- Tender Mobile Application UNIGE VIRTUAL STUDENT CENTER 2026
Winner:Atipik SA
CHF 390,486Geneva - Convergence Hub Project - Integration of BRIM SOM and CC modules into the sales ecosystem
Winner:Dina IT Solutions SA
CHF 496,000Geneva - Ao it sap unige 2026
Winner:ACXIAS
CHF 1,066,478Geneva - Multimedia equipment for courtrooms
Winner:Videlio (Suisse) SA
CHF 1,775,078Geneva - Support for the development of the itsm tool: Easyvista
Winner:Swisscom (Schweiz) AG
CHF 264,802Geneva
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