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Queue management system

Melde- und Zivilstandswesen Zurich Data-processing machines (hardware) award open
Submission deadline: 4 September 2025 at 11:00
Deadline passed
Procedure: open Order type: supply SIMAP ID: bbd41665 First seen: 8 Apr 2026 Latest publication: 13 Jun 2026
0
Documents
3
Changes
2
Days published

Description

Die vier Dienststellen Einwohnerkontrolle, Zivilstandsamt inkl. Stadtkanzlei Einbürgerungen, das Steueramt und die sozialen Dienste der Stadt Winterthur planen die Einrichtung und Support eines Warteschlangenmanagementsystems, um die Besuchersteuerung bzw. Warteschlangen effizienter zu gestalten. Da...

AI Summary

The procurement tender concerns the supply and support of a queue management system for several services in the city of Winterthur, including the population office, civil registry office, tax office, and social services. The objective is to improve efficiency in visitor and queue management through ...

  • Supply of a queue management system for various municipal services.
  • Requirement for a SaaS solution that includes both hardware and software.

Risk overview

  • Requisiti sproporzionati1
  • Obbligo di consorzio o partnership1
  • Assicurazioni con massimali elevati1
  • Scadenze troppo strette1
  • Requisiti linguistici restrittivi1
  • Ostacoli generali per le PMI1

Change history(3)

  1. ——
  2. ——
  3. Minor—

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Red Flags

6 flags identified — Overall risk: medium

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Financial Requirements

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Technical Specifications

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Change History

3 changes detected

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About the buyer

Melde- und Zivilstandswesen
Zurich
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2 days ago

Past awards in this category

  1. Replacement of client hardware

    Winner:Brack AG

    CHF 530,983Zurich
  2. Beschaffung - ICT Hardware SJ26/27 - (iPads / MacBook Air / MacBook Neo inkl. Zubehör)

    Winner:Data Quest AG

    CHF 214,191Zurich
  3. Framework contract for the procurement of office supplies

    Winner:Lyreco Switzerland AG

    CHF 1,543,292Zurich
  4. "Slot-in PCs"

    Winner:Bechtle direct AG

    CHF 302,969Zurich
  5. Procurement of ICT Clients School

    Winner:Brack.ch AG

    CHF 867,370Zurich

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Swiss-made software

Official SIMAP data · EU hosting · encrypted backups · Swiss data protection (revFADP)

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