3870 NUCLEO - Omnichannel solution for the CVC
Description
Mit vorliegender Ausschreibung wird eine Software-as-a-Service (SaaS) Omnichannel Lösung beschafft. Diese ergänzt die bestehende CRM-Lösung mit einer zentrale Kundenkontaktkanal-Verwaltung bzw. einem einheitlichen Routing. Der angestrebte Customer Relationship Hub dient der Bearbeitung von Kundenanf...
AI Summary
The procurement concerns the acquisition of a Software-as-a-Service (SaaS) solution for omnichannel customer contact management, intended to integrate with an existing CRM system. The system, named Customer Relationship Hub, is designed to manage customer requests in the public transport sector, wit...
- Acquisition of a SaaS solution for omnichannel customer contact management.
- Integration with the existing CRM system.
Risk overview
- Requisiti sproporzionati1
- Obbligo di consorzio o partnership1
- Assicurazioni con massimali elevati1
- Scadenze troppo strette1
- Requisiti linguistici restrittivi1
Full AI Analysis
Get the complete AI-powered analysis
Red Flags
5 flags identified — Overall risk: medium
Financial Requirements
Technical Specifications
See your tenders now (no signup).
Search your company → 3–5 live tenders with blurred summaries. Unlock via magic link.
About the buyer
- Active now
- 2
- All time
- 50
- Last activity
- Yesterday
More tenders from this buyer
Past awards in this category
- CHF 9,137,622Zurich
- Platform and DevOps Engineering
Winner:Puzzle ITC AG
CHF 1,536,800Zurich - gIT2032 - Rollenprofile Konzeptphase
Winner:Spol AG
CHF 289,189Zurich - Provision of IT services «Microsoft Azure Cloud Operations»
Winner:ISOLUTIONS AG
CHF 1,258,284Zurich - Zurich
Related Tenders
ARA Gossau - Grüningen: Capacity increase in biological treatment
Zurich
«BeWaSH» - Procurement of maintenance and support services for high-performance scanners
Zurich
Schärenmoosstrasse 115, 117, 8052 Zurich, conversion of office to residential use, submission BKP 281.1 Seamless floor coverings
Zurich
Specialized SAP Basis and database (Oracle, SQL Server, PostgreSQL) services with on-call support
Geneva
Get the full AI analysis for this tender
Eligibility checklists, red flags, document intelligence, and change alerts — all in one place.
Start free trialOfficial SIMAP data · EU hosting · encrypted backups · Swiss data protection (revFADP)
Privacy & data protection