Mystery Client Services
Description
Le marché faisant l’objet de l’appel d’offres concerne la réalisation d’enquêtes mystères auprès des commerces et restaurants de la plateforme de Genève Aéroport mais également auprès des contrôles de sureté et du standard téléphonique. Ces enquêtes ont pour but de suivre et d’améliorer le service o...
AI Summary
The tender concerns the implementation of mystery shopping investigations at shops and restaurants on the Geneva Airport platform, as well as at security checkpoints and the telephone switchboard. The objective is to monitor and improve the service provided to customers.
- Conduct mystery shopping investigations
- Target: shops, restaurants, security checkpoints, and telephone switchboard
Risk overview
- Requisiti sproporzionati1
- Obbligo di consorzio o partnership1
- Assicurazioni con massimali elevati1
- Scadenze troppo strette1
- Requisiti linguistici restrittivi1
- Ostacoli generali per le PMI1
Full AI Analysis
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Red Flags
6 flags identified — Overall risk: medium
Financial Requirements
Technical Specifications
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About the buyer
- Active now
- 0
- All time
- 10
- Last activity
- Active in June 2025
Past awards in this category
- Security PJ 2026
Winner:Securitas SA Société Suisse de Surveillance
CHF 3,446,538Geneva - Management and monitoring services contract for activities related to taxis and VTCs
Winner:Protectas Aviation Security AG
CHF 2,891,530Geneva - Public tender for an expert mandate to define an alternative tax valuation method for the canton of Geneva
Winner:BAK Economics AG
CHF 199,273Geneva - SesurLoges_A2 / Service provisions for accommodations in various museums
Winner:SIR Service d'intervention rapide S.A.
CHF 2,639,830Geneva - Trusted Partner
Winner:Movis AG
CHF 559,916Geneva
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